Frequently Asked Questions
Daily savings is an automated way to save a custom amount for a custom duration, daily.
Once you click on Purchase Scheme, You'll find an option of buy in grms and buy in rupees on the home screen. Select the amount or number of grams you want to add the lumpsum amount into. Then choose your payment method to make the payment.
Yes, Plus is 100% safe. We are partnered with paytm for secured payment gateways. We use UPI autopay by NPCI & follow all RBI guidelines. Your money is invested in 24K 999 pure gold provided by Augmont, which is NABL and BIS accredited and a member of India Good Delivery standard on NSE, BSE and MCX. All gold is hallmarked by a government-approved hallmarking agency as per the BIS guidelines. This Gold is stored in 100% safe and secured in Sequel Vaults monitored by SEBI registered IDBI trusteeship.
At Plus Gold, transparent live prices for Gold/Silver are displayed on our website, showing both buying and selling rates. The slight difference between these prices, known as the spread, fluctuates due to factors like market volatility, supply dynamics, and external economic conditions. Additionally, our buy prices include GST, while our sell prices do not. Various charges for payment gateways, trustees, and related services further contribute to the variance between buy and sell rates.
Yes, you can withdraw your money anytime. Please go to the passbook and select the scheme from which you want to withdraw the money. You can select the quantity of gold youwant to sell and proceed with the withdrawal. Withdrawal is instant.
Autopay is a safe & convenient process in which you can set up an amount you wish to save daily & we then save this amount for you automatically without disturbing you.
Mandate is a way to set up autopay. Autopay is a safe & convenient process in which you can set up an amount you wish to save daily & we then save this amount for you automatically without disturbing you.
Plus uses UPI Autopay which was launched by National Payments Corporation of India which is an absolutely safe & convenient way to auto-save. In accordance to the RBI guidelines, you will receive an SMS 24 hours before the money is auto-saved for you. You also have complete control of pausing/deleting the UPI Autopay mandate.
We currently support BHIM, Phonepe, PayTM, Google pay and other major UPI apps
Please write to us at support@getplus.in. We will resolve this within 48 hours.
No, you do not need KYC to withdraw.
No, there is no limit.
Gold, like any other tradable commodity, has a buy-sell spread (Difference between Prices). This spread is subject to various factors like price volatility, supply, external market conditions, etc. This is why we see a difference of 3-5% in the buy and sell prices of gold. This difference is even higher in the case of jewellery because of the making charges.
You can choose from Rs.10 and Rs.14000.
Yes you can save weekly as well.
Yes you’ll be able to withdraw anytime, but if you withdraw the amount before maturity period your plus benefits will be lost. To get Plus benefits you have to be invested in the scheme for 12 months.
Yes you can open multiple schemes.
No, you don't have to setup autopay for making one time investment.
In the last 5 years, gold has shown growth of 80% which is 16% annual returns. Gold returns in last 5 years were 33% higher than Nifty Index as well which showed only 12% annual growth.
Your money is instantly invested in Digital Gold with Augmont. Augmont is NABL and BIS accredited and a member of India Good Delivery standard on NSE, BSE and MCX. All gold is hallmarked by a government-approved hallmarking agency as per the BIS guidelines.
We partner with Augmont for Gold. At Augmont, the Buy and Sell prices are calculated using wholesale spot market pricing. They pass on the benefits from wholesale market prices to our consumers, making them more competitive than the competition.
Your gold is completely safe. We use Augmont as our gold provider. Augmont is NABL and BIS accredited and a member of India Good Delivery standard on NSE, BSE and MCX. All gold is hallmarked by a government-approved hallmarking agency as per the BIS guidelines. This Gold is stored in 100% safe and secured in Sequel Vaults monitored by SEBI registered IDBI trusteeship.
Yes, you will get the invoice.
Digital Gold is 100% safe and secured in Sequel Vaults monitored by SEBI registered IDBI trusteeship.
Yes, the digital gold we provide is 24K 999 pure Hallmarked gold by Augmont
Augmont is our digital gold provider. Augmont Enterprises Private Limited is India’s leading state-of-the-art Gold and Silver refinery. it is India's largest fully integrated Gold player. Buying, storage & selling of digital gold on Plus happens via Augmont.
Digital gold purchased on Plus is provided by Augmont, which is one of the most trusted gold provider of the country and it is accredited by govt. of India. Augmont uses 24K 999 pure Hallmark gold. Plus also provides a certificate of purity for your purchased gold.
You should invest in gold because of these reasons- 1. Stable & low risk instrument 2. Diversify your portfolio 3. In the last 5 years, gold has shown growth of 80% which is 16% annual returns. Gold returns in last 5 years were 33% higher than Nifty Index as well which showed only 12% annual growth.
As per the government regulations, KYC is not required if you are purchasing digital Gold less than 30 gms.
To sell gold, go to “passbook” section on the home screen. Enter the gms of gold you'd like to withdraw, enter your
The live price shown is the current market price of gold, exclusive taxes.
Please navigate to the transactions section using the bottom nav bar
You’ll be able to see plus benefits on the home screen of the app.
Our gold partner, Augmont, is one of the most trusted gold provider of the country and it is accredited by govt. of India. Augmont uses 24K 999 pure Hallmark gold.
Plus ensures that all your data is encrypted & hashed. We use account safeguards, SSL certificates, secured payment gateways by paytm & follow all compliances.
No, there are no charges to use the app.
You can write to us at support@getplus.in or use our website to schedule a 15 min call with us.
These small regular savings combined with the "power of compounding" translates to big money for your secure & joyful future.
You can get more when you invest for the long term. gGenerally Plus gives 10 grams + 1 gram if you invest your gold for 12 months.
We are sorry, you cannot change your mobile number. You could create a new account though.
Please go to the passbook section & click to the transaction cards.
Yes, you can edit your profile by clicking on the "Name initials" at the Home Page and then clicking on the edit profile button in the top right corner.
No, you do not need KYC to set up/complete your account. You do not need KYC to invest in gold or to withdraw gold either